Play responsibly, stay safe
mcww believes gaming is entertainment — not a burden. Here you will find all the tools for setting deposit limits, self-exclusion, and getting support.
Why is responsible gaming important?
At mcww, we always place the safety of our users as our top priority. Online gaming can be an enjoyable form of entertainment — but when it goes out of control, it can have a negative impact on personal and family life. That is why we encourage all our members to play consciously and responsibly.
Only individuals aged 21 or above can open an account and participate in games on the mcww platform. This is a strict rule that we always uphold. If you ever feel that gaming is affecting your daily life, please make use of the tools and support options below.
Safety tools at mcww
Set Deposit Limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Setting this limit makes it easier to stay within your own budget and reduces the risk of overspending.
Self-Exclusion
If you feel you need a break for a while, use the self-exclusion feature. Your account can be temporarily or permanently closed for a specified period.
Time-Out Feature
You can take a time-out ranging from 24 hours up to 30 days. During this period your account will not be active and no games can be played.
Age Verification
mcww verifies age during every account registration. Only those aged 21 or above can enjoy gaming features. This is a non-negotiable rule of our platform.
24/7 Support Service
Contact us via live chat or email for any issue. Support is available around the clock in both Bengali and English.
Gaming History Review
You can view your complete gaming activity, deposits, and withdrawal history at any time. Staying aware of your own playing patterns is the first step in responsible gaming.
Deposit Limits & Budget Planning
The most effective way to game responsibly is to set a budget for yourself and stick to it. The minimum deposit at mcww is ৳300 and the minimum withdrawal is ৳500. Transactions can be made through four reliable methods: bKash, Nagad, Rocket, and Upay.
Set a specific budget based on your financial situation and never deposit beyond that budget. Remember, gaming is for entertainment — it is not a tool to solve financial problems.
If you ever feel the urge to play more in order to recover lost money, that is a sign of problematic gaming. If you feel this way, take an immediate break and contact our support team.
Signs of problematic gaming
Check the points below against yourself. If the answer to several questions is "yes", it is time to seek support.
How to do self-exclusion
Self-exclusion is a process through which you can voluntarily deactivate your account temporarily or permanently. mcww has kept this process simple and fast so you can make a decision at any moment.
- 1 Log in to your mcww account and go to the "Account Settings" section.
- 2 Find the "Responsible Gaming" option.
- 3 Choose your preferred duration — 24 hours, 1 week, 1 month, or permanent closure.
- 4 Confirm your identity and submit the request.
- 5 Once the request is processed, you will receive a confirmation message.
Protection of minors
mcww firmly believes that online gaming is for adults only. The minimum age to use our platform is 21 and this is our strict guideline for the Bangladesh market.
If there are any underage members in your household, make sure they cannot access your mcww account. You can take a few simple steps to do this:
- Use a strong password on your device and do not share it with anyone.
- Always log out of your account when a gaming session is over.
- Avoid saving your password in the browser.
- Keep your device away from underage members or use parental controls.
If you suspect that a minor has used your account, notify the mcww support team immediately.
Common questions about responsible gaming
Start gaming safely at mcww
We are always by your side to keep your entertainment safe and in control. Set your limits, stay informed, and enjoy responsibly.