mcww's Privacy Policy

By using mcww's website and services, you are considered to have accepted the terms of this privacy policy. This policy applies to users in Bangladesh, and we place the highest priority on protecting your information. If you have any questions, contact our support team directly: [email protected]

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1 What This Policy Is and Who It Applies To

This privacy policy applies to all users of the mcww platform — those who have registered, played games, made payments, or simply browsed the website. We believe you should have full control over your personal information, so we are being fully transparent about what data is collected and how it is used.

mcww is only for individuals aged 21 and above. No information is knowingly collected from minors. If we suspect that information from a minor has been collected, it will be deleted immediately.

2 What Information We Collect

2.1 Information You Provide Directly

When you open an account or use services on mcww, the following types of information may be collected:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• Government-issued ID details (for KYC verification)
• Payment method details (bKash, Nagad, Rocket, or Upay account information)

2.2 Automatically Collected Information

When you visit our website, certain information is automatically collected through technical means:

• IP address and device type
• Browser type and version
• Pages visited and time spent on them
• Click and navigation patterns
• Login and logout times
• Gaming activity logs (bets, wins, losses)

2.3 Cookies and Tracking

mcww uses cookies to improve your experience — such as remembering your preferred language or maintaining your login session. You can disable cookies at any time from your browser settings, though this may limit some services.

3 How We Use Your Information

mcww uses your information only for specific and legitimate purposes. The uses of collected information are described in detail below:

4 How Long Your Information Is Retained

Your personal information is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. The following criteria are followed:

• Information for active accounts is retained until the account is closed.
• Financial transaction records are retained for the period required under applicable Bangladesh regulations.
• After an account is closed, unnecessary personal information is deleted or anonymized within a reasonable time.
• In cases of fraud or legal disputes, relevant information may be retained until the investigation is concluded.

5 Sharing Information with Third Parties

mcww never sells your personal information or shares it with third parties for commercial purposes without your consent. However, information may be shared in specific circumstances:

5.1 Service Provider Partners

Certain technology partners (such as payment processors and game software providers) may access limited information to operate our platform. These partners are required to use the information only for their specific tasks and are contractually bound to uphold our privacy standards.

5.2 Legal Obligations

Under Bangladesh law, we may be required to disclose information in response to legitimate requests from relevant authorities — such as in financial investigations, fraud inquiries, or court orders.

5.3 Business Transfers

In the event of a business restructuring, merger, or acquisition involving mcww, your information may be transferred to the new entity. You will be notified in advance in such cases.

6 Our Measures to Protect Your Information

mcww applies industry-standard technology and processes to ensure the security of your information:

• SSL Encryption: All data exchanged between the website and servers is transmitted through encrypted connections.
• Access Controls: Through a strict staff permissions system, only authorized personnel can view the information they need.
• Secure Payment Infrastructure: Payment channels connected to bKash, Nagad, Rocket, and Upay operate under separate security layers.
• Regular Security Testing: Our systems undergo regular vulnerability testing and any discovered issues are resolved promptly.
• Data Backup: Secure backup systems ensure your information is not lost due to technical problems.

However, it is not possible to guarantee 100% secure data transmission over the internet. Even with the highest precautions, complete security cannot be guaranteed. It is therefore important that you stay vigilant too — use a strong password and never share your login details with anyone.

7 Your Rights

As a mcww user, you have the following rights over your personal information:

To exercise any of the above rights, contact us at: [email protected] — our support team is available 24 hours a day, 7 days a week in Bengali and English.

8 Privacy of Children and Minors

mcww strictly prohibits use by anyone under the age of 21. We do not knowingly collect or process information from anyone under 21. If you believe a minor is using our platform or that their information has been collected, contact [email protected] immediately — we will take action right away.

9 Links to Other Websites

Our website may contain links to third-party websites (such as payment gateway portals). Once you navigate to those sites, mcww's privacy policy no longer applies. We recommend reading the privacy policy of any third-party website before visiting it.

10 Changes to This Policy

mcww may update this privacy policy as needed over time. When any significant changes are made:

• The new version will be published on the website with the update date noted.
• If a change materially affects your rights, a notice will be sent to your registered email or posted on the platform.
• Continued use of the services after a change is made will be considered acceptance of the new policy.

Check this page regularly and contact us with any questions.

11 Contact Us

If you have any questions, comments, or complaints about this privacy policy, you can reach our data protection team: